RX 2021

Reliability has been below the brand's reputation. Two dealer visits in the first year for issues that shouldn't exist on a new car. Interior quality also doesn't match the asking price.

Excited at purchase, reality more subdued. Positives: generous space, good fuel economy. Negatives: touchscreen freezes, rear wiper smears, lane-keeping too aggressive. Not bad but needs polish.

Spent more than budget allowed but the 2021 Lexus RX justified every dollar. Cruising at highway speeds is serene, seats are supportive over distance, tech is useful rather than gimmicky. Running costs lower than expected.

Nervous buying without testing more alternatives but after 18 months: not a single unplanned shop visit. Safety features have intervened twice on the motorway. Comfortable on long journeys, easy to park. Everything you want.

Fourteen months, more time at the dealer than my driveway. Turbo failed at 8,000 miles, infotainment blank at 11,000 miles, persistent vibration they cannot locate. First and last experience with this brand.

Excellent car overall. Strong points: ride quality, interior space, standard safety tech. Weak points: fiddly touchscreen, thick rear quarter pillar blind spot. Neither a dealbreaker. Would buy again.

40 miles each way. The 2021 Lexus RX makes the commute genuinely enjoyable. Seats stay comfortable, adaptive cruise works brilliantly, fuel costs reasonable. After 25,000 miles nothing has gone wrong.

Hits a sweet spot for me. Refined on the motorway, economical for commuting, practical for family. Only gripe is infotainment slow to connect to phone on startup. Build quality noticeably better than my previous car.

Sceptical when I ordered — playing it safe rather than exciting myself. A year in, genuinely impressed. More refined than expected, seats comfortable on long trips, nothing unexpected has gone wrong.

1,200-mile round trip with two kids and a dog. Boot swallowed everything, rear space genuinely comfortable, fuel stops infrequent. Kids slept most of the way. Ultimate endorsement.