Disappointed — expected better reliability
Bought on strong reviews and brand reputation. Ongoing electronic issues: infotainment crashed twice, emergency braking triggered unexpectedly three times. Dealer slow to acknowledge. Driving experience fine but reliability has soured everything.
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Strong value proposition
At this price point the 2023 Toyota Highlander is difficult to beat on pure value. Generous standard equipment, solid reliability record, and depreciation that won't sting too badly.
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Solid choice — does most things very well
Hits a sweet spot for me. Refined on the motorway, economical for commuting, practical for family. Only gripe is infotainment slow to connect to phone on startup. Build quality noticeably better than my previous car.
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Average experience — wouldn't buy again
Functional but underwhelming. Ride is fine, fuel economy acceptable, reliable enough. But every time I get in I feel I settled. Looking at competitors for my next car.
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Ongoing reliability nightmare
Fourteen months, more time at the dealer than my driveway. Turbo failed at 8,000 miles, infotainment blank at 11,000 miles, persistent vibration they cannot locate. First and last experience with this brand.
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Worth every penny
Spent more than budget allowed but the 2023 Toyota Highlander justified every dollar. Cruising at highway speeds is serene, seats are supportive over distance, tech is useful rather than gimmicky. Running costs lower than expected.
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Best car I've ever owned
I've owned many cars and the 2023 Toyota Highlander is comfortably the best. Interior feels genuinely premium, ride is smooth, infotainment actually works. My only gripe is wind noise at motorway speeds — minor on an otherwise outstanding vehicle.
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Absolutely love it — couldn't be happier
Picked up my 2023 Toyota Highlander and have zero complaints. Build quality is exceptional, driving experience puts a smile on my face every commute. Fuel economy beats EPA estimates. Highly recommend.
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Mixed feelings after six months
Excited at purchase, reality more subdued. Positives: generous space, good fuel economy. Negatives: touchscreen freezes, rear wiper smears, lane-keeping too aggressive. Not bad but needs polish.
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Worst car purchase I've ever made
Cannot recommend. Transmission issue, electrical fault that stranded me, engine warning light dealer cannot diagnose. Every visit takes a week. I had high expectations. Avoid.
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